What are all the Network OSI layers ?
Technical Support Engineer Interview Questions
9,830 technical support engineer interview questions shared by candidates
- Went to their office in London, it looks very nice but I think the space is somehow not that big. - There was lots of questions related to packet flow in network, make sure you understand the packet flow and ICMP works. There were also questions about VLANS, STP, Trunking, 802.1q using white boards. This process took about an hour. - Then I had another hour with one of the manager which was more like to know my personality.
Are you able to work under stress conditions?
How would you handle a unhappy customer
Tell us a difficult situation you went through and how you managed to overcome it?
The best place according to you to live in
how you handled escalated case if customer is very angry want resolution right away.
What was my technical background?
Are you comfortable with night and 24/7 shifts
What are FSMO roles explain functioning
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