Technical Support Engineer Interview Questions

9,842 technical support engineer interview questions shared by candidates

Describe the path a packet takes when accessing google.com? How many bytes are in a TCP handshake? Name the OSI layers What is VTP What is Portfast Make sure you know all the flag fields in wireshark for a ping (ICMP) Name all the fields in a TCP frame What are the two types of DNS Describe the process of a client obtaining an ip address from DHCP server Know how IPSEC works and be able to describe the basics If users are reporting slowness on a server, what should I look for in a wireshark capture?
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Technical Support Engineer

Interviewed at Palo Alto Networks

3.8
Jun 22, 2017

Describe the path a packet takes when accessing google.com? How many bytes are in a TCP handshake? Name the OSI layers What is VTP What is Portfast Make sure you know all the flag fields in wireshark for a ping (ICMP) Name all the fields in a TCP frame What are the two types of DNS Describe the process of a client obtaining an ip address from DHCP server Know how IPSEC works and be able to describe the basics If users are reporting slowness on a server, what should I look for in a wireshark capture?

First call will be from the Talent acquisition team to check how good is your communication Second is Technical round, questions based on networking Managerial round covers everything that’s on your resume and also technical questions HR round is all about discussing the role, pay and benefits
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Technical Support Engineer

Interviewed at SonicWall

3.8
Feb 11, 2022

First call will be from the Talent acquisition team to check how good is your communication Second is Technical round, questions based on networking Managerial round covers everything that’s on your resume and also technical questions HR round is all about discussing the role, pay and benefits

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