Skip to contentSkip to footer

Technical Support Engineer Interview Questions

Salaries
Interviews

9,842 technical support engineer interview questions shared by candidates

Only 2 scenerio based questions were asked in interview. Q1. First question was to check why laptop is loading slow and what needs to done to check the issue. Q2. Issue related to browser loading slow over office network and how to find out root cause of the issue.
avatar

Technical Support Engineer

Interviewed at Google

4.4★
Jan 9, 2024

Only 2 scenerio based questions were asked in interview. Q1. First question was to check why laptop is loading slow and what needs to done to check the issue. Q2. Issue related to browser loading slow over office network and how to find out root cause of the issue.

## Technical Round 1 Linux boot process What is LVM? Steps to extend and reduce a logical volume. How to create file system? Entries in fstab file. Explain NFS How to update kernel? Troubleshoot an unreachable host belonging to a different network. Init Runevels Grub file and its contents How to pass parameters to kernel? ## Technical Round 2 What is an iNode? What happens in the background when you upgrade a kernel? How to detect and identify a malicious binary out of thousands of binaries (/bin)? Lots of hypothetical scenario based questions depending on what you've mentioned in your CV. ## Managerial Round What is most important for you in your current role? How will you react if you see your junior outperform your skills? Any past experience of having dealt with an angry customer? What would you do if your colleague has done a mistake that incurred loss to your client? Ans how will you deal with the client as well as your colleague? Why Redhat?
avatar

Linux Technical Support/Senior Technical Support Engineer

Interviewed at Red Hat

4.1★
Dec 10, 2018

## Technical Round 1 Linux boot process What is LVM? Steps to extend and reduce a logical volume. How to create file system? Entries in fstab file. Explain NFS How to update kernel? Troubleshoot an unreachable host belonging to a different network. Init Runevels Grub file and its contents How to pass parameters to kernel? ## Technical Round 2 What is an iNode? What happens in the background when you upgrade a kernel? How to detect and identify a malicious binary out of thousands of binaries (/bin)? Lots of hypothetical scenario based questions depending on what you've mentioned in your CV. ## Managerial Round What is most important for you in your current role? How will you react if you see your junior outperform your skills? Any past experience of having dealt with an angry customer? What would you do if your colleague has done a mistake that incurred loss to your client? Ans how will you deal with the client as well as your colleague? Why Redhat?

Viewing 7601 - 7610 interview questions

Glassdoor has 9,842 interview questions and reports from Technical support engineer interviews. Prepare for your interview. Get hired. Love your job.