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Technical Support Engineer Interview Questions

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9,827 technical support engineer interview questions shared by candidates

What didn’t they ask me round after round after round of interviews… only to be asked to meet with yet another random group of team-members who might finally be able to help make a decision. I suggest avoiding this company at all costs
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Technical Support Engineer

Interviewed at Rootly

3.9★
May 31, 2025

What didn’t they ask me round after round after round of interviews… only to be asked to meet with yet another random group of team-members who might finally be able to help make a decision. I suggest avoiding this company at all costs

First round : Recruiter assessment - Overall technical skills - Work history - General awareness - Followed by a task to be competed offline which was a technical challenge of setting up of webserver from scratch, setup security, IAM and other requirememts Second round: A detailed discussion about the project and follow up questions. Scneraio based questions with customer support focus. Mock customer call with an irate customer and random scenario which was very well setup and was a surprise! Third round: HR discussion about the salary components, benefits and start date,
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Technical Support Engineer

Interviewed at Ping Identity

4★
Jan 7, 2025

First round : Recruiter assessment - Overall technical skills - Work history - General awareness - Followed by a task to be competed offline which was a technical challenge of setting up of webserver from scratch, setup security, IAM and other requirememts Second round: A detailed discussion about the project and follow up questions. Scneraio based questions with customer support focus. Mock customer call with an irate customer and random scenario which was very well setup and was a surprise! Third round: HR discussion about the salary components, benefits and start date,

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