They ask you to describe exactly how a call center works. They also ask you some random questions about technology. For example: " what is an LCD TV and what does LCD stand for?" There were maybe three questions like that to make sure you at least have the most basic familiarity with technology.
Networking concepts Linux concepts Technical role scenario based questions
Where do you see yourself in 5 Years?
What does DNS mean?
General stupid questions
What type of apps do you like? What mobile phones do you prefer? Technical questions...
Tell me about yourself? Tell me about some of your accomplishments? How would you deal with an upset customer?
What are all the public port numbers on FTP, SMTP, POP3, and IMAP?
Describe a time where you delt with a difficult customer and how you resolved their issue? Describe a time that the company changed a policy you didn't agree with and how you responded? Describe a time you received feedback from a supervisor you didn't agree with and how you handled it.
Name a time you had to fix a technical issue for someone. What was the issue and what did you do to resolve it?
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