How will I handle an unhappy customer
Technical Support Representative Interview Questions
1,755 technical support representative interview questions shared by candidates
All general question ,such as last experience . General HR question
Tell me something about yourself. What are your strengths and weaknesses? How do you see yourself five years from now? Why should we hire you? Why do you want to work in a call center? What is a call center agent? What do you know about the company? How would you handle an irate customer? Do you have any questions for me?
Are you looking for part-time or full-time?
"Where did you get that briefcase? Is that handmade? What material is that?" "What's your favorite video game?" What was your first computer? I understand you want to grow within the company; how would you go about growing, and how do you measure growth?
How do you deal with difficult situations
Where do you see yourself in 5 years?
What was a time you displayed exceptional customer service? Tell me something interesting about the city you live in. Do you have any tech support experience? if so, explain. What do you enjoy about customer service? Are you available to work evenings and weekends?
Strengths and weaknesses Previous Experiences
How would you handle an irate customer?
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