What is a reason for a slow wifi connection and how would you fix it?
Technical Support Representative Interview Questions
17,611 technical support representative interview questions shared by candidates
Tell me about a time you went above and beyond the call.
Do you see yourself becoming an asset to our company?
What makes you stand out from other can we are interviewing?
It was a joke. Hiring manager had a hardon for A+ cert and they asked me what to do if a mouse/keyboard disconnected or someone can't connect to their wireless network.
Name a time when you were given ownership of a project and how you handled it.
Typical questions (e.g. explain your current role, why TalkDesk, why do you want to leave current company, etc); nothing out of the ordinary, and pretty bland, actually. I had better questions to ask interviewer
The questions were situation based!
If a customer had an issue viewing content on their website, how would you go about diagnosing the problem?
Questions related to web cam issues in relation to a tech with similar experience as me. (tier 2)
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