They asked the normal set of simple technical questions for this type of position.
Technical Support Specialist Interview Questions
2,281 technical support specialist interview questions shared by candidates
How did you know about this position?
Technical questions: - Describe how you understand DNS. - Describe which troubleshooting steps you would take if there is no internet connection. - List a few browsers and operating systems.
Basic technical knowledge about sql and java.
If error 404 comes out on Facebook what would you do? (Page not found)
What are your top three strengths personally and professionally? What book or newsletter would you recommend a professional in your expertise? Which areas can you see yourself in in 5 years?
What's your proudest accomplishment? What type of environment do you work best in? What would your manager or past/current colleagues say about you?
Basic networking(Ip address, internet connection troubleshooting
Tell me something about yourself. What do you know about the technical side? Why Netsuite? What do you think is your asset that will contribute to this company?
SQL construct sql query from table/columns given Explain Join, left join, full join Explain Union How would you improve sluggish SQL query LINUX Load average vs cpu utilization Create sorted list of log files according to size Oh my, root partition is filling up. Why? Explain hard link, soft link Memory, cpu usage How to read compressed text file without uncompressing NETWORKING few subnet questions E-mail slow - why, what can you find from header MISCELLANEOUS Java will not run on web page - what to look for There were few more, including some very basic windows questions, which I did not bother to memorize.
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