How do you prioritize work
Technical Support Specialist Interview Questions
2,281 technical support specialist interview questions shared by candidates
What is a DMZ? Explain subnetting. Do you know HTML XML? How would you deal with an angry customer etc
Tell me about yourself Tell me about any hardware troubleshooting experiences you had previously Why this position? What are your future goals?
What was my past experience?
I joined as lateral.Mostly they asked about past work experience related only
[Onsite] - Tell me about a time when a project didn't succeed. What would you do to make it different?
[Onsite] - Can you describe what an API is?
[Onsite] - They're giving you a list of ticket categories (products) and you will need to prioritise how you want them to be addresses by the support team.
they gave me SQL questions, they gave some hypothetical clients' issues with their system, and some code errors.
A client asks for a feature the product does not have, but you know the feature is being considered/worked on. How would you reply to his email?
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