Tell me the Bloomberg clients.
Technical Support Specialist Interview Questions
2,281 technical support specialist interview questions shared by candidates
Various questions related to the problem solving and analytical thinking
what areas do you see for improvement in the product?
Why you want to join us?
There were three interviewers. First of all they asked me about me. I told them in detail about my education and past experience. As I was from academia, they asked me why I wanted to switch to corporate sector so I told them that the growth rate in Academia is good but very very slow. We can grow but it takes a lot of time. They asked me about skills a tech support specialist should have and if I come across an aggressive customer, how am I going to deal with them. I told them that patience is the vital key in customer support. We have to be very patient and listen to the customer peacefully and have to be soft. We have to help them without any reaction. They also asked me about any challenges I’ve faced in my past experience and how I dealt with them. Also about any conflict I’ve ever had in the previous company so I told them I was sort of a person who was very good and friendly with everyone. That workplace was like a home.
Don’t remember it now honestly
Asked about "what does this term mean?", "what is this tool used for (ping, tracert, etc).
Q:ask about yourself and your background.> Q: Why or What drew you to sunbit?
Basic Techincal questions They test our communication skills Problem-solving skills, Email writing, Troubleshooting skills
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