Technical Support Supervisor Interview Questions

24,407 technical support supervisor interview questions shared by candidates

I was asked how I would go about getting a certain company press. This required that I be able to identify a company that was relevant to the kind of work the group did and be familiar with the company's operations and position.
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Account Supervisor

Interviewed at Edelman

3.5
Mar 21, 2009

I was asked how I would go about getting a certain company press. This required that I be able to identify a company that was relevant to the kind of work the group did and be familiar with the company's operations and position.

Massive focus on customer service and how you'd deal with an unhappy customer, on your style of management/leadership and knowledge/passion for the business. Mostly the questions are to gauge how well you will fit in with or lead the team and how much you know about the business. Questions are likely to be more service focuses for CSR and more business/organisation/problem solving focuses for Supervisor.
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Supervisor

Interviewed at Toolstation

3.3
Jun 1, 2016

Massive focus on customer service and how you'd deal with an unhappy customer, on your style of management/leadership and knowledge/passion for the business. Mostly the questions are to gauge how well you will fit in with or lead the team and how much you know about the business. Questions are likely to be more service focuses for CSR and more business/organisation/problem solving focuses for Supervisor.

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