Asked if I was able to work in a private area and needed certain type of phone and headset as well as fast internet
Telephone Interview Questions
1,455 telephone interview questions shared by candidates
Do you have any appointments or prior obligations during the next 3 months that would require you to take time off work?
What is good customer service?
How to handle stressful situations or unhappy patients.
Asked for my availability. Checked my accent by having me read a script. Typing test to see if you can record answers quickly and accurately.
Give an example of how you have handled a difficult customer service situation in the past?
They asked situation based questions
Q: Take 5 min's and look at this pen. When I come back in, you'll be selling the pen to me.
Tell me about your last job?
Same interview questions such as my experience, why are you the best fit for the position instead of other candidates, how comfortable are you about doing up sell etc.
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