1. What’s a time you've overcome an obstacle? What did you learn? 2. When’s a time you've dealt with a difficult customer? How did you retain them? 3. Name a professional achievement. What did you learn about yourself? 4. We find coachability very important. When’s a time you'd say you learned a task quickly and effectively? 5. Tell us about a personal sales goal. MOST IMPORTANT 6. Explain a situation where you went above and beyond to help a customer. 7. Explain a bad situation you had with a customer, how did you handle it & what was the outcome? 8. Why would you like to be a WF Teller? 9. How does the position fit into your future goals? 10. What is your significant accomplishment? Something you're proud of. 11. What's a significant goal you've set? Describe the goal. How long did it take to achieve? Most difficult part? What did you learn about yourself? 12. What's a time you dealt with a challenging situation? How did you resolve the issue? How did you retain a customer? What was the outcome? What made the greatest impact to customer? What did you learn through this interaction? 13. What are the goals that you have achieved at your previous job?