Do you have call center experience?
Tier 1 Technical Support Interview Questions
90 tier 1 technical support interview questions shared by candidates
What is your favourite piece of technology
Are you open to working any shift?
How would you handle a customer that called in stating that their phone would not turn on and the customer thinks they know more than you about the phone?
Am I adaptable to a fast-paced environment where teams and workflow may change.
Tell me about yourself, please.
Some Cisco related commands and tier -1 support related stuff.
Questions related to Network and Cloud Computing
1. What you will do in a particular situation? 2. How have you handled a difficult situation in past? 3. What are your ability be a success in this role?
Where do you see yourself in 5 years?
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