They ask questions like walk me how you would sell a cruise ti a first time traveler, how would you uncover a trip a customer really wants, how to take a customer from interested to booked, how to handle a customer unsure about a cruise , how to stay organized while working from home, what excites you about helping someone book a cruise
You might get bored from the job because it is repetitive.... are you okay with that?
How do you understand customer service?
Describe a time you had to bend or go around policy to satisfy a customer, in what situation is this acceptable if any?
What code in SABRE would you use to create a new PNR entry.
When did you go above and beyond for client
Tell me about a time when you were in charge of a project which didn't go as expected.
All questions pretty standard.
it was standard type questions. no questions out of the park. give us an situation where you made a difference? each day at the airlines - each action makes a difference so it was hard to pin point
no difficult questions at least not for me
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