There were no technical, difficult or unexpected questions.
User Support Interview Questions
9,399 user support interview questions shared by candidates
Can you tell me about the research you conducted in your doctoral program?
What’s your design process? What were the business challenges on a recent project you worked on? What was your approach? How did you measure success / failure? How do you relate to engineer’s technical challenges? What do you dislike about UserTesting? How would you improve it?
Basic statistic questions and quantitative and qualitative data collection techniques.
Design a design process on the go
The one engineer who interviewed me asked me to draw on his white board a game for doing taxes. The designers asked me several questions about my portfolio and my experience with topics like branding, process for a project from start to completion, problems I've had to solve with design, etc.
Can you tell me about a research you have conducted? (in English)
Process questions. Why Indeed? UX approach.
Why do I want to work at Roche?
They asked me to provide a salary quote but didn’t share their thoughts. There was no negotiation.
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