What I had been working on.
User Support Interview Questions
9,390 user support interview questions shared by candidates
What app do you think has good design? Why?
How would you go about user testing/designing for a product that is so specific to IT users?
Tell me something about yourself
There is a museum that wants to setup a guided tour system using existing technologies... how would you go about doing this? This was the [very basic] premise of the design exercise they had me do... although I am not recalling all the details.
2. If you are currently working, why are you looking to make a change? Is there something missing in your current position that you’d like to see in your next opportunity?
6. Do you have any experience with telephony devices? Examples: VOIP Phones, wireless phones, and headset installs.
Do you have experience with system patching and updates, such as Windows Updates?
Please describe your experience troubleshooting and supporting Microsoft 365 services like Outlook and Teams.
Tell me about your experience with identity and access management, specifically with services like Azure AD (now Microsoft Entra ID). Are you familiar with tasks like password resets and multi-factor authentication (MFA)?
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