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User Support Specialist Interview Questions
9,390 user support specialist interview questions shared by candidates
How did you convince stakeholders on the importance of user feedback
What would you say if engineers didn’t listen to your recommendations?
Tell us a bit about yourself
Q: personas and user journey Q: user centred design experience Q: my journey in user research
Can you describe a failure
They have an interesting decision-making framework, which I think could be quite useful. They had a couple of questions about prioritization, which seemed like a big topic for them, given the many research requests they were receiving.
- Tell me about your past experience
How would you go around bringing together an old system and documenting all the information
When is a time you got harsh feedback?
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