It was an assessment done virtually with typical screening questions. They said I could reapply in six months.
Work At Home Agent Interview Questions
710 work at home agent interview questions shared by candidates
How do you handle confrontation?
Describe a situation where a customer was confused and how you handled it?
When presented with a difficult situation what did you do to resolve the problem without any help.
Typing speed during the virtual test
Most questions are centered around problem-solving. There was a video and I was asked 1 question about the video
Name a difficult situation. How did you handle it?
A time Ali dealt with an upset customer and how C I dealt with it
What is your definition of being late?
How would you deal a customer that is a bit more rude and angry? Would you be able to move on to a customer right after a rude customer? What is your definition for being late?
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