How do employees rate DATAMARK?

Employees rate DATAMARK 3.9 out of 5 stars based on 573 anonymous reviews on Glassdoor.

How can I get a job at DATAMARK?

To get a job at DATAMARK, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at DATAMARK and prepare for tough questions.

Do people recommend working at DATAMARK?

Overall, 77% of employees would recommend working at DATAMARK to a friend. This is based on 573 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at DATAMARK?

58% of job seekers rate their interview experience at DATAMARK as positive. Candidates give an average difficulty score of 2.4 out of 5 (where 5 is the highest level of difficulty) for their job interview at DATAMARK.

How do employees rate the business outlook for DATAMARK?

72% of employees think that DATAMARK has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at DATAMARK

DATAMARK Snapshot

3.9

based on 240 ratings

77% would recommend to a friend

Bill Randag

92% approve of CEO

8 OfficesLocations

Mission DATAMARK’s mission is to foster a company culture that is fair, inclusive and diverse. We’re better together.

Description OUR GLOBAL LOCATIONS
DATAMARK provides services from its Omnichannel, Multilingual Contact Centers, and Business Process Outsourcing (BPO) facilities in the U.S., Mexico, and India. Collectively, these facilities deliver significant cost savings, improved productivity, 24/7 customer service, and business resiliency to its customers.

Life at DATAMARK

Why work with us?

Our Company

Vision, Mission and Values

Careers

Why Work at Datamark?

Our People

SERVING FORTUNE 100 COMPANIES SINCE 1989

DATAMARK, Inc. is a leading mid-sized Contact Center and Business Process Outsourcing (BPO) company headquartered in El Paso, Texas. We’re small enough to care yet big enough to serve the world’s leading brands. DATAMARK serves Fortune 500 companies and large enterprises from our global locations and delivery centers in the U.S., Mexico, and India.

We generate value, drive meaningful impact, and accelerate your business forward. Leveraging our customer experience ecosystem, we ensure customers are happy at every touchpoint in your business. Whether for customer care or daily operations, we offer various front-office and back-office outsourcing services, including omnichannel, multilingual contact center solutions, business process outsourcing (BPO) solutions, and digital document services.

Leveraging our dedicated Business Engineering team, we ensure growth through customer collaboration to improve processes and workflows using Lean Six Sigma methodologies. We relentlessly strive for operational excellence, continuously exceeding contractual service level agreements (SLAs) with each of our client partners.

Company updates

DATAMARK

1w

Some people don't just work for a company; they help shape it. Maria Ramirez is one of those people. After 33 years at DATAMARK, Maria continues to show what dedication and leadership truly look like. When the team needed support, she stepped forward without hesitation and led by example through action, not just words. Maria, your impact reaches far beyond your role. Thank you for everything you bring to your work everyday 🎉💪 Fun fact: Maria loves to travel. She finds joy in road trips, and her most recent trip included driving all the way to New York....Show more

Some people don't just work for a company; they help shape it. Maria Ramirez is one of those people. After 33 years at DATAMARK, Maria continues to show what dedication and leadership truly look like. When the team needed support, she stepped forward without hesitation and led by example through action, not just words. Maria, your impact reaches far beyond your role. Thank you for everything you bring to your work everyday 🎉💪 Fun fact: Maria loves to travel. She finds joy in road trips, and her most recent trip included driving all the way to New York.

0

DATAMARK

1w

Vanessa Garcia, MBA, HR-IPMA-CP, SHRM-CP,PHR doesn't lead from the sidelines. She steps in, listens closely, and brings people together. At our recent Semi-Annual event, Vanessa was recognized for her teamwork. She continuously proves that teamwork isn't loud or performative — it's intentional and generous. Vanessa leads by doing and supporting without the spotlight 💛💡 ...Show more

Vanessa Garcia, MBA, HR-IPMA-CP, SHRM-CP,PHR doesn't lead from the sidelines. She steps in, listens closely, and brings people together. At our recent Semi-Annual event, Vanessa was recognized for her teamwork. She continuously proves that teamwork isn't loud or performative — it's intentional and generous. Vanessa leads by doing and supporting without the spotlight 💛💡

0

DATAMARK

3w

"People make organizations. That is what I love about DATAMARK. It is the people, the culture, the team. We have a great group of people at corporate, and at the sites, all working towards a common goal." That is Vaidya Ramanujam our new Director of Operations. Raja brings extensive experience in the BPO industry, and his perspective on culture and people reinforces something we have always believed: the strength of an operation starts with the people inside it. Proud to have him on our team! Want to work with great people like Raja? Apply with us today!...Show more

"People make organizations. That is what I love about DATAMARK. It is the people, the culture, the team. We have a great group of people at corporate, and at the sites, all working towards a common goal." That is Vaidya Ramanujam our new Director of Operations. Raja brings extensive experience in the BPO industry, and his perspective on culture and people reinforces something we have always believed: the strength of an operation starts with the people inside it. Proud to have him on our team! Want to work with great people like Raja? Apply with us today!

0

DATAMARK

1mo

Some recognitions speak for themselves - and Robert Hayes, Back Office Supervisor, is one of them ✨ His consistent leadership, commitment, and positive energy have made a meaningful difference across the organization. Today we're highlighting why Robert is so deserving of this recognition: → Lives the DATAMARK value daily, leading with integrity and optimism in everything he does → Has a unique ability to uplift others → Through his dedication and expertise, Robert has made significant contributions that have strengthened our operations → Continuously sets the standard for what strong leadership looks like Congratulations, Robert! Fun Fact: One of Robert's goals is to visit all 30 MLB stadiums....Show more

Some recognitions speak for themselves - and Robert Hayes, Back Office Supervisor, is one of them ✨ His consistent leadership, commitment, and positive energy have made a meaningful difference across the organization. Today we're highlighting why Robert is so deserving of this recognition: → Lives the DATAMARK value daily, leading with integrity and optimism in everything he does → Has a unique ability to uplift others → Through his dedication and expertise, Robert has made significant contributions that have strengthened our operations → Continuously sets the standard for what strong leadership looks like Congratulations, Robert! Fun Fact: One of Robert's goals is to visit all 30 MLB stadiums.

0

DATAMARK

1mo

Across the world, our DATAMARK interpreters help break down language barriers and ensure every voice is heard. Supporting critical conversations in order to bring cultures and communities together truly shapes the compassion that defines our interpreters' impact. Happy National Interpreter Appreciation Day! 🤝🌎💙 ...Show more

Across the world, our DATAMARK interpreters help break down language barriers and ensure every voice is heard. Supporting critical conversations in order to bring cultures and communities together truly shapes the compassion that defines our interpreters' impact. Happy National Interpreter Appreciation Day! 🤝🌎💙

0

Photos

DATAMARK awards & accolades

Great Place to Work Certified, Great Place to Work., Great Place to Work, 2025, 2025
Great Place to Work Certified, Great Place to Work, Great Place to Work, 2024
iNFHRA Excellence in Workplace Security Award, iNFHRA, 2024
iNFHRA Excellence in Workplace Diversity and Inclusion, iNFHRA FM EXcellence Awards, 2024

Connect with DATAMARK

Jobs at DATAMARK

Customer Service Representative Contact Center

Mexico

·

MX$144K - MX$144K /yr

(Employer provided)

View job

Workforce Analyst Agent

Bilingual Interpreter

Mexico

View job

Bilingual Agent On-Site

Mexico

·

MX$144K - MX$144K /yr

Employee reviews at DATAMARK

DATAMARK has an employee rating of 3.9 out of 5 stars, based on 240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DATAMARK employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.7 stars).

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Senior management

3.8

Work/Life balance

3.8

Career opportunities

3.5

Compensation and benefits

Employee reviews

Spanish medical interpreterCurrent employee

5.0

Pago justo

DATAMARK

DATAMARK Snapshot

Life at DATAMARK