Does AEG pay their employees well?

According to anonymously submitted Glassdoor reviews, AEG employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at AEG. This rating has been stable over the past 12 months.

How satisfied are employees working at AEG?

57% of AEG employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AEG 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AEG?

Travel Consultant (16) , Project Manager (5) , Director (4) , Travel Counselor (4) , Analyst (3) , Centurion Membership Manager (3) , Corporate Travel Agent (3) , Customer Service Specialist (3) , Travel Agent (3) , Customer Service Representative (2) , Executive Assistant (2) , Financial Service Representative (2) , Lead Project Manager (2) , Manager (2) , Senior Programmer Analyst (2)

What are the pros of working at AEG according to real employee reviews?

"great benefits with start your first day of work." ((in 27 reviews)); "work life balance is great" ((in 13 reviews)); "Great people to work with." ((in 10 reviews)); "Salary and benefits were amazing." ((in 7 reviews)); "While some clients are difficult, employees are empowered to make decisions for the benefit of the relationship." ((in 5 reviews))

What are the cons of working at AEG according to real employee reviews?

"Constant changes in management, layoffs, reorganizations." ((in 7 reviews)); "Bad Management" ((in 7 reviews)); "There is no job security." ((in 5 reviews)); "Most of the senior leadership for the Salt Lake facility is in New York or virtual." ((in 5 reviews)); "Advancement opportunities not the greatest and currently furloughed due to pandemic" ((in 3 reviews))

What are employees saying about AEG layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AEG layoffs and their outlook for job security at AEG in 2026.

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AEG

Part of American Express

AEG reviews

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3.5

57% would recommend to a friend

(177 total reviews)

Kenneth Chenault

69% approve of CEO

55% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.5

Compensation and benefits

3.4

Work/Life balance

3.2

Senior management

3.2

Career opportunities

AEG has an employee rating of 3.5 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AEG employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

177 reviews

5.0

Jun 13, 2021

Great Company to Work For

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility, Health Insurance, Excellent Work Life Balance, Great development & growth opportunities

Cons

None which I have faced

5.0

Jun 11, 2021

It has been good plenty of training job advancement

Centurion membership manager

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits tech community

Cons

Stressful customer service standards crazy schedules but well compensated for them

1.0

Jun 6, 2021

Truthful Perspective for American Express TRS, New York Offices

Executive assistant/production assistant

Recommend

CEO approval

Business Outlook

Pros

With the everchanging low morale within the staff at AMEX - any pros that still exist have been eliminated over the last 3 years under the watch of the new CEO.

Cons

Systemic Abuse in terms of Low Salaries, Unrealistic Job Expectations and No Room for Career Development for those hired in the job title of Executive Assistant Band 25 level (the basic level).

Viewing 73 - 75 of 177 Reviews

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Great Company to Work For

It has been good plenty of training job advancement

Truthful Perspective for American Express TRS, New York Offices

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