Does AEG pay their employees well?

According to anonymously submitted Glassdoor reviews, AEG employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at AEG. This rating has been stable over the past 12 months.

How satisfied are employees working at AEG?

57% of AEG employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AEG 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AEG?

Travel Consultant (16) , Project Manager (5) , Director (4) , Travel Counselor (4) , Analyst (3) , Centurion Membership Manager (3) , Corporate Travel Agent (3) , Customer Service Specialist (3) , Travel Agent (3) , Customer Service Representative (2) , Executive Assistant (2) , Financial Service Representative (2) , Lead Project Manager (2) , Manager (2) , Senior Programmer Analyst (2)

What are the pros of working at AEG according to real employee reviews?

"great benefits with start your first day of work." ((in 24 reviews)); "work life balance is great" ((in 16 reviews)); "Pay is good" ((in 8 reviews)); "Great people to work with." ((in 8 reviews)); "Competitive salary" ((in 6 reviews))

What are the cons of working at AEG according to real employee reviews?

"Once the layoffs happened agents were expected to take on more than should be expected having to work 50" ((in 6 reviews)); "Bad Management" ((in 6 reviews)); "There is no job security." ((in 5 reviews)); "Most of the senior leadership for the Salt Lake facility is in New York or virtual." ((in 4 reviews)); "Outsourcing jobs, keep changing expectations and goals making bonus impossible" ((in 3 reviews))

What are employees saying about AEG layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AEG layoffs and their outlook for job security at AEG in 2026.

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AEG

Part of American Express

AEG reviews

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3.5

57% would recommend to a friend

(177 total reviews)

Kenneth Chenault

69% approve of CEO

55% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.5

Compensation and benefits

3.4

Work/Life balance

3.2

Senior management

3.2

Career opportunities

AEG has an employee rating of 3.5 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AEG employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

177 reviews

4.0

May 5, 2014

Great Pay & Benefits

Manager, account development

Recommend

CEO approval

Business Outlook

Pros

The salary and benefits are very good. As a manager you receive 4 weeks plus vacation. Many positions are remote - working from home.

Cons

If you're used to working a structured 40 hrs. per week, don't bother working for this company. Depending on the job the expectation is to work over 40 hrs./week.

2.0

Apr 22, 2014

Worked for American Express Travel for over 10 years.

Corporate travel agent

Recommend

CEO approval

Business Outlook

Pros

Salary and benefits were amazing.

Cons

Job security was an issue. Every year another round of layoffs would happen and you never safe enough even after the cuts had been made. Once the layoffs happened agents were expected to take on more than should be expected having to work 50-60 + hours for fear of being the next one to get displaced.

5.0

Apr 11, 2014

Great Company moving in a positive direction.

Project manager - pmp

Recommend

CEO approval

Business Outlook

Pros

Truly value the employee and work-life balance. Company protects their brand very carefully. I work with many longterm or lifetime employees which says a lot!

Cons

Hard to get in the door from the outside. Company is silo'd even though the company is headed to being more collaborative and transparent. Lack of process documentation -- knowledge is in peoples head. More acronyms within the company than within the travel industry as a whole.

Viewing 151 - 153 of 177 Reviews

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Great Pay & Benefits

Worked for American Express Travel for over 10 years.

Great Company moving in a positive direction.

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