Does AEG pay their employees well?

According to anonymously submitted Glassdoor reviews, AEG employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at AEG. This rating has been stable over the past 12 months.

How satisfied are employees working at AEG?

57% of AEG employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AEG 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AEG?

Travel Consultant (16) , Project Manager (5) , Director (4) , Travel Counselor (4) , Analyst (3) , Centurion Membership Manager (3) , Corporate Travel Agent (3) , Customer Service Specialist (3) , Travel Agent (3) , Customer Service Representative (2) , Executive Assistant (2) , Financial Service Representative (2) , Lead Project Manager (2) , Manager (2) , Senior Programmer Analyst (2)

What are the pros of working at AEG according to real employee reviews?

"great benefits with start your first day of work." ((in 24 reviews)); "work life balance is great" ((in 16 reviews)); "Pay is good" ((in 8 reviews)); "Great people to work with." ((in 8 reviews)); "Competitive salary" ((in 6 reviews))

What are the cons of working at AEG according to real employee reviews?

"Once the layoffs happened agents were expected to take on more than should be expected having to work 50" ((in 6 reviews)); "Bad Management" ((in 6 reviews)); "There is no job security." ((in 5 reviews)); "Most of the senior leadership for the Salt Lake facility is in New York or virtual." ((in 4 reviews)); "Outsourcing jobs, keep changing expectations and goals making bonus impossible" ((in 3 reviews))

What are employees saying about AEG layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AEG layoffs and their outlook for job security at AEG in 2026.

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AEG

Part of American Express

AEG reviews

3.5

57% would recommend to a friend

(177 total reviews)

Kenneth Chenault

69% approve of CEO

55% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.5

Compensation and benefits

3.4

Work/Life balance

3.2

Senior management

3.2

Career opportunities

AEG has an employee rating of 3.5 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AEG employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

177 reviews

1.0

Jun 24, 2014

A Waste of My Time

International rate specialist iata iii

Recommend

CEO approval

Business Outlook

Pros

The only pro about American Express is that they own the card and leverage it for marketing purposes and they are the biggest agency in the country who always hire

Cons

Where to begin? Poor pay to the point that one has to quit and return to get a raise. This company values its stock price far more than its employees. For a penny more in profit they will and have sacrificed their contributions to retirees health and financial welfare. This company has chosen a path that sees every employee as a thief who must me monitored closely instead of being an asset to the company

4.0

May 15, 2014

Great Company and Values

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very tenure Company with great values and clear objectives. Very professional employees.

Cons

Lack of work life balance.

5.0

May 13, 2014

The Best job I've ever had.

Customer care professional/service recovery unit

Recommend

CEO approval

Business Outlook

Pros

I really loved the fact that they chose the best to represent their company. The earnings and growth at Amex is amazing. They really value their employees and offer so many perks for you just doing what you were hired to do. I really enjoyed my incentives and earnings. I love the fact that the ideas of others are heard and the CEO always takes time to come and talk to the employees. If I didn't have to move I would still be working there because it's one of the best places to work especially of you get bored and want to try another department. I've made life long friends there in my 9 years of working there.

Cons

Only thing that may be a bit challenging is ensuring that you adhere to your schedule because they are extremely strict on attendance. Depending on the situation they will review as a case by case basis. But of course many people don't understand that the company can lose business for every second to minutes someone is late. Also, I'm assuming now they are trying to hire more people with degrees.

Viewing 154 - 156 of 177 Reviews

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