Does ASM Research pay their employees well?

According to anonymously submitted Glassdoor reviews, ASM Research employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ASM Research. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ASM Research?

61% of ASM Research employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ASM Research 4.2 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at ASM Research?

Cyber Security Analyst (13) , Analyst (10) , Customer Service Representative (10) , Cloud Support Engineer (9) , Service Desk Technician (9) , Help Desk Analyst (8) , Help Desk Technician (7) , Business Analyst (6) , Customer Service Representative (CSR) (5) , Developer (5) , Project Manager (5) , Cyber Security Engineer (4) , IT Support Specialist (4) , IT Support Specialist II (4) , Security Analyst (4)

What are the pros of working at ASM Research according to real employee reviews?

"Remote work and good benefits" ((in 41 reviews)); "great people to work for" ((in 23 reviews)); "Work life balance is good" ((in 20 reviews)); "Good Culture" ((in 12 reviews)); "They were very professional and cared about their employees." ((in 10 reviews))

What are the cons of working at ASM Research according to real employee reviews?

"Low pay even with increased responsibility Very metrics based Got yelled at a lot by customers" ((in 34 reviews)); "No management on" ((in 19 reviews)); "Nepotism runs rampant throughout the company." ((in 9 reviews)); "Awful training that does not prepare you for any aspect of the job" ((in 9 reviews)); "Communications from senior leadership and parent company AFS can come across tone deaf and impersonal." ((in 9 reviews))

What are employees saying about ASM Research layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ASM Research layoffs and their outlook for job security at ASM Research in 2026.

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ASM Research

Part of Accenture

ASM Research reviews

3.6

61% would recommend to a friend

(388 total reviews)

John Fraser

73% approve of CEO

55% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Diversity & inclusion

3.6

Culture & values

3.4

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

ASM Research has an employee rating of 3.6 out of 5 stars, based on 388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ASM Research employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

388 reviews

3.0

Jul 25, 2022

Okay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits were alright, pay was fair

Cons

Not supportive, high turnover, changing projects

ASM Research Response

Thank you for taking the time to provide feedback. We are sorry to hear your experience at ASM Research did not match our intention of being a great place to work. Please email us at HRteam@asmr.com to provide more specific information about your experience. Thank you again for taking the time to contact us.

2.0

May 26, 2022

There is no promotion from within.

Project specialist

Recommend

CEO approval

Business Outlook

Pros

Lots of Remote positions available

Cons

They pay structure changes based on the project you are chosen for. Sometimes your pay can be decreased without your knowledge if you transition to a new role. It may be a remote position but you barely have time to use the restroom on these projects. Pay is awful, you can work in fast food for better pay.

ASM Research Response

Thank you for taking the time to provide feedback. We are sorry to hear your experience at ASM Research did not match our intention of being a great place to work. ASM Research prides itself on continuously developing and rewarding high performers and promoting from within as it aligns with business needs. Please email us at HRteam@asmr.com to provide more specific information about your experience. Thank you again for taking the time to contact us.

3.0

May 13, 2022

Good benefits but absent management

Service desk agent i

Recommend

CEO approval

Business Outlook

Pros

- Fully remote work - Good benefits - Decent pay

Cons

- Absent management - No clear path for promotion/advancement within company - Requires COVID vaccine

ASM Research Response

Thank you for taking the time to provide feedback. We are sorry to hear your experience at ASM Research did not match our intention of being a great place to work. As a government contractor, we are required to follow government COVID guidelines. ASM Research prides itself on continuously developing and rewarding high performers and promoting from within as it aligns with business needs. Please email us at HRteam@asmr.com to provide more specific information about your experience. Thank you again for taking the time to contact us.

Viewing 112 - 114 of 388 Reviews