Does ASM Research pay their employees well?

According to anonymously submitted Glassdoor reviews, ASM Research employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ASM Research. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ASM Research?

61% of ASM Research employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ASM Research 4.2 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at ASM Research?

Cyber Security Analyst (13) , Analyst (10) , Customer Service Representative (10) , Cloud Support Engineer (9) , Service Desk Technician (9) , Help Desk Analyst (8) , Help Desk Technician (7) , Business Analyst (6) , Customer Service Representative (CSR) (5) , Developer (5) , Project Manager (5) , Cyber Security Engineer (4) , IT Support Specialist (4) , IT Support Specialist II (4) , Security Analyst (4)

What are the pros of working at ASM Research according to real employee reviews?

"Remote work and good benefits" ((in 41 reviews)); "great people to work for" ((in 23 reviews)); "Work life balance is good" ((in 20 reviews)); "Good Culture" ((in 12 reviews)); "They were very professional and cared about their employees." ((in 10 reviews))

What are the cons of working at ASM Research according to real employee reviews?

"Low pay even with increased responsibility Very metrics based Got yelled at a lot by customers" ((in 34 reviews)); "No management on" ((in 19 reviews)); "Nepotism runs rampant throughout the company." ((in 9 reviews)); "Awful training that does not prepare you for any aspect of the job" ((in 9 reviews)); "Communications from senior leadership and parent company AFS can come across tone deaf and impersonal." ((in 9 reviews))

What are employees saying about ASM Research layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ASM Research layoffs and their outlook for job security at ASM Research in 2026.

ASM Research reviews

3.6

61% would recommend to a friend

(388 total reviews)

John Fraser

73% approve of CEO

55% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Diversity & inclusion

3.6

Culture & values

3.4

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

ASM Research has an employee rating of 3.6 out of 5 stars, based on 388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ASM Research employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

388 reviews

5.0

Oct 28, 2019

Great first intern experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I learned a lot through helpful co-workers in the short time that i interned there.

Cons

benefits is not a lot, understandable though since i was an intern

ASM Research Response

6y

Thank you for the feedback and we are happy to hear that you are satisfied with your employment at ASM Research. We are dedicated to providing programs that contribute to a great workplace and feel our efforts make us stand out as a provider of a positive environment for our employees. Thank you again for your feedback and we appreciate all your hard work in helping make ASM Research an employer of choice.

3.0

Sep 19, 2019

The Best Intentions

Service desk manager

Recommend

CEO approval

Business Outlook

Pros

Project Management came in with plans progressive plans to improve agent performance and overall customer service.

Cons

Company short changed over 60% of workforce by offering a pay cut to come to the new contract. This caused a mass exodus (50% of the workforce) . the project never really recovered

ASM Research Response

6y

Thank you for taking the time to provide feedback. We are sorry to hear your experience at ASM Research did not match our intention of being a great place to work. Please email us at HRteam@asmr.com to provide more specific information about your experience. Thank you again for taking the time to contact us.

5.0

Sep 19, 2019

Great Culture and good work/life balance

Cyber security

Recommend

CEO approval

Business Outlook

Pros

ASM has given me the ability to advance my career by offering training and opportunities to learn different aspects within the company. I have had continuous support not only from my manager but from executive leadership. The environment is very comfortable and allows for a flexible work/life balance.

Cons

They could offer better benefits

ASM Research Response

6y

Thank you for the feedback and we are happy to hear that you are satisfied with your employment at ASM Research. We are dedicated to providing programs that contribute to a great workplace and feel our efforts make us stand out as a provider of a positive environment for our employees. Thank you again for your feedback and we appreciate all your hard work in helping make ASM Research an employer of choice.

Viewing 124 - 126 of 388 Reviews

ASM Research

ASM Research reviews

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Great first intern experience

The Best Intentions

Great Culture and good work/life balance

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