Does ASM Research pay their employees well?

According to anonymously submitted Glassdoor reviews, ASM Research employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ASM Research. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at ASM Research?

64% of ASM Research employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ASM Research 4.2 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ASM Research?

Cyber Security Analyst (13) , Analyst (10) , Customer Service Representative (10) , Cloud Support Engineer (9) , Service Desk Technician (9) , Help Desk Analyst (8) , Help Desk Technician (7) , Business Analyst (6) , Customer Service Representative (CSR) (5) , Developer (5) , Project Manager (5) , Cyber Security Engineer (4) , IT Support Specialist (4) , IT Support Specialist II (4) , Security Analyst (4)

What are the pros of working at ASM Research according to real employee reviews?

"Remote work and good benefits" ((in 40 reviews)); "great people to work for" ((in 23 reviews)); "Work life balance is good" ((in 21 reviews)); "Ability to work from home 1 day a week and whenever you have a need to (sick, children sick, waiting for a package to arrive, etc.) Company sponsored events." ((in 13 reviews)); "Good Culture" ((in 11 reviews))

What are the cons of working at ASM Research according to real employee reviews?

"Low pay even with increased responsibility Very metrics based Got yelled at a lot by customers" ((in 30 reviews)); "No training" ((in 8 reviews)); "Communications from senior leadership and parent company AFS can come across tone deaf and impersonal." ((in 8 reviews)); "Nepotism runs rampant throughout the company." ((in 7 reviews)); "No bonus at the end of the war." ((in 7 reviews))

What are employees saying about ASM Research layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ASM Research layoffs and their outlook for job security at ASM Research in 2026.

Skip to content Skip to footer

Notifications

ASM Research

Part of Accenture

ASM Research reviews

3.7

64% would recommend to a friend

(388 total reviews)

John Fraser

73% approve of CEO

48% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

ASM Research has an employee rating of 3.7 out of 5 stars, based on 388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ASM Research employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

388 reviews

4.0

Mar 2, 2022

No career pathing

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

100% Remote Decent hours Laptop and Monitor are sent out Quick hiring process

Cons

The company main focus was the employees that made over 100K No bottom up strategy for those employees that worked call center. They would have live IT boot camps but only IT personnel could attend. We had access to Percipco Learning but the videos were out of date

ASM Research Response

Thank you for the feedback and we are happy to hear that you are satisfied with your employment at ASM Research. ASM Research prides itself on continuously developing and rewarding high performers and promoting from within as it aligns with business needs. We continually look for ways to enhance our employee benefits package and compensation programs to remain competitive in the industry. Please email us at HRteam@asmr.com to provide more specific information about your experience. Thank you again for taking the time to contact us.

3.0

Mar 1, 2022

N/A

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Local Work from home due to covid

Cons

Pay rate changed from initial hiring rate

ASM Research Response

Thank you for taking the time to provide feedback. We are sorry to hear your experience at ASM Research did not match our intention of being a great place to work. Unfortunately, there may be unexpected program changes dictated by customer need, however, we strive to notify all employees of any changes as soon as possible. Please email us at HRteam@asmr.com to provide more specific information about your experience. Thank you again for taking the time to contact us.

4.0

Feb 24, 2022

Overall decent company to work for

Cloud support engineer

Recommend

CEO approval

Business Outlook

Pros

Great pay with good PTO Good with accommodating request such as PTO dates, callouts and hours worked

Cons

Management miscommunication No room for professional growth from within the career itself

ASM Research Response

Thank you for the feedback and we are happy to hear that you are satisfied with your employment at ASM Research. We are dedicated to providing programs that contribute to a great workplace and feel our efforts make us stand out as a provider of a positive environment for our employees. Thank you again for your feedback and we appreciate all your hard work in helping make ASM Research an employer of choice.

Viewing 142 - 144 of 388 Reviews