Does ASM Research pay their employees well?

According to anonymously submitted Glassdoor reviews, ASM Research employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ASM Research. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at ASM Research?

64% of ASM Research employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ASM Research 4.2 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ASM Research?

Cyber Security Analyst (13) , Analyst (10) , Customer Service Representative (10) , Cloud Support Engineer (9) , Service Desk Technician (9) , Help Desk Analyst (8) , Help Desk Technician (7) , Business Analyst (6) , Customer Service Representative (CSR) (5) , Developer (5) , Project Manager (5) , Cyber Security Engineer (4) , IT Support Specialist (4) , IT Support Specialist II (4) , Security Analyst (4)

What are the pros of working at ASM Research according to real employee reviews?

"Remote work and good benefits" ((in 40 reviews)); "great people to work for" ((in 23 reviews)); "Work life balance is good" ((in 21 reviews)); "Ability to work from home 1 day a week and whenever you have a need to (sick, children sick, waiting for a package to arrive, etc.) Company sponsored events." ((in 13 reviews)); "Good Culture" ((in 11 reviews))

What are the cons of working at ASM Research according to real employee reviews?

"Low pay even with increased responsibility Very metrics based Got yelled at a lot by customers" ((in 30 reviews)); "No training" ((in 8 reviews)); "Communications from senior leadership and parent company AFS can come across tone deaf and impersonal." ((in 8 reviews)); "Nepotism runs rampant throughout the company." ((in 7 reviews)); "No bonus at the end of the war." ((in 7 reviews))

What are employees saying about ASM Research layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ASM Research layoffs and their outlook for job security at ASM Research in 2026.

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ASM Research

Part of Accenture

ASM Research reviews

3.7

64% would recommend to a friend

(388 total reviews)

John Fraser

73% approve of CEO

48% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

ASM Research has an employee rating of 3.7 out of 5 stars, based on 388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ASM Research employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

388 reviews

3.0

Jan 5, 2019

ASM Research Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good place to work at

Cons

Not the best place to work at

ASM Research Response

Thank you for taking the time to provide feedback. We are sorry to hear your experience at ASM Research did not match our intention of being a great place to work. ASM Research prides itself on continuously developing and rewarding high performers and promoting from within as it aligns with business needs. Please email us at HRteam@asmr.com to provide more specific information about your experience. Thank you again for taking the time to contact us.

3.0

Dec 2, 2018

Top Management in a bubble

Programmer

Recommend

CEO approval

Business Outlook

Pros

Customer care for our clients. Lower level "workers" care about each other and making the product right for the company. Direct Manager is great but held back by SR management.

Cons

Top level management working in a bubble. They have lost touch with how the "workers" solve customer problems. John states "when I was a Cobol programer" and only uses examples from "ATRRS" when he addresses company forums. There is more to ASM than ATRRS and our TOP LEADERSHIP has lost the focus on the customer. Everything is about the bottom dollar and making revenue goals. SR leadership is all Males. There may be one or two females in the VP/Director/SR VP role, but the males dominate the company which is clear by decisions pushed out.

1.0

Nov 27, 2018

customer Service Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great work environment working along side my peer

Cons

employer lower pay and added more responsibility. Employees knew more then supervisors . No room for growth . People were in same position for years and were comfortable when the acquisition took place and stayed at the same rate of pay .Favoritism is high there and if you are not favored then it is just a matter of time before you are let go for a minor error , where other people have made the same mistake . I was not let go I left company for numerous reasons

Viewing 244 - 246 of 388 Reviews

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