AT&T Network Operations Manager / Network Engineer reviews

- Shift hours to cover different regions, which many people find unacceptable. - You are too tied to your position, your role, even though your work may be interesting you suffer being too specialized, compared to broader spectrum of knowledge you need to maintain in smaller companies. - Poor opportunities for training provided by employer. Most of the things you need to learn to advance are from your own resources. - Salary is OK for this region - if you negotiate it during hiring process. Then you are stuck with few percent/year even on promotion or when changing roles. Job-hop to advance money-wise. - Company is too much tied by rules that may not make sense given how fast IT is growing. - Lower lvevel managers lack proactivity and fail to step-up for their teams. - Decisions take too long and are not communicated properly

Never forget you are working for an old Bell phone company that has more useless layers of management that are used to working in a "monopoly" phone company environment. Processes to get anything done - from equipment ordering to travel approval - seem to take forever and often need to be escalated through 6 lines of management. Your 1st line manager basically has no power to make any decisions whatsoever, other than to hire and layoff contractors every 6 months as the business either expands or contracts. Depending on the project you can work with great people or terrible people. Since unskilled upper management is never replaced or leaves, skilled lower management people are stuck where they are or leave the company.