AT&T Network Operations Manager / Network Engineer reviews

4.0

81% would recommend to a friend

(421 total reviews)
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John Stankey

49% approve of CEO

70% positive business outlook

Network Operations Manager / Network Engineer employees have rated AT&T with 4.0 out of 5 stars, based on 421 company reviews on Glassdoor. This indicates that most Network Operations Manager / Network Engineer professionals have a good working experience there. AT&T is rated in line with the average (within 1 standard deviation) by Network Operations Manager / Network Engineer professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

421 reviews
2.0
Jun 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits are pretty good for the telecommuncations industry.

Cons

Company is not focused on customer service. They only focus on performance measurement (all of which are pretty useless b/c they can be manipulated).

3.0
Jun 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Most of time a safe secure job. The workplace can be positive.

Cons

Opportunities are all driven by the $$$ numbers. Less concern about employees. All decisions are decided by the numbers. Customer Service is on the list, but always takes a back seat to the numbers.

1.0
Mar 31, 2010
Recommend
CEO approval
Business Outlook

Pros

There are a lot of good people there in the trenches with me. The pay is very good Benefits are still good but eroding quickly

Cons

The worst job I have ever had! Steer clear of this cluster#@#%. This place will keep you physically ill. Inefficiencies everywhere, productivity destroyed by a "productivity tool" that requires you to spend your day telling the boss what you are doing instead of actually working. No job security, bosses threatening. Opinions and descent are forbidden Decisions are made at the highest level possible. Regardless of what it is, you have to check with your boss before doing it. They also have to check with their boss. Communication is one way, top to bottom. Bringing up a problem is considered as evidence of a personality defect rather than as an observation of reality. Managers measure the quality of your work only by the quantity of work performed. And at at&t, we sell communications, we don't use 'em. Departments are like little kingdoms that war with each other leaving the customer in the middle out of service. I could go on forever but frankly this company wastes enough of my time already. The only thing at&t seams to require from me for the $ they pay me is my silent obedience.

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