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      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      52% would recommend to a friend

      (42,048 total reviews)
      avatar

      John Stankey

      43% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      42K reviews
      3.0
      Dec 13, 2016

      Business Account Executive (BAE)

      Business account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Name recognition, solid stock option 401K match (not like the 90's but better than most). Good working conditions, especially for employees in major markets.

      Cons

      Company turned a blind eye to shady ethical practices by reps and managers. In markets where sales were harder to come by, many successful sales reps were slamming customers on products that they never asked to buy. The company also continued to adjust compensation for commission sales people so that more of it was optional or bonus money while changing quotas and increasing goals randomly and to support the CEO pay band and stock price. Company has so many levels of useless management that they can't respond to customer issues. They also mad a lot of money off of dragging out the processes and refusing to acknowledge their errors. Shameful installation logistics. Randall Stephenson. Possibly the worst leader in the history of Telecom.

      5.0
      Dec 8, 2016

      Professional - Requirements Management

      Professional - requirements management
      Recommend
      CEO approval
      Business Outlook

      Pros

      -$8000 tuition reimbursement per year. $25,000 max for undergrad, $30,000 max for graduate -100% Reimbursed Nano Degrees -Thousands of free skill transformation online classes. AT&T is undergoing a massive skills pivot for existing employees where traditional telecom employees are transitioned into roles that will fit with a 2020 model of highly technical workforce. -$10 per month DTV package that includes NFL Sunday ticket -50% off AT&T wireless with family plans that allow up to 20 lines -Lots of work from Home Opportunities -Many locations across the country that offer "collaboration zones". These offices have areas designated with space that provides team members with diverse work styles the choice and control they need to find a good fit for both their personality and their task list -AT&T is #1 in the country with regards to Employee Resource groups (ERG's) -AT&T is #1 for Diversity and Inclusion -Competitive salary and bonus structure -Challenging yourself with new positions within the company is actually encouraged

      Cons

      AT&T is located in 58 different countries which can make communicating across time zones logistically difficult.

      2.0
      Nov 27, 2016

      Team Leader

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Prior to ATT the company truly cared about customer service and its employees. Free DIRECTV, daily, weekly and monthly incentives. Health insurance was great.

      Cons

      Post ATT the company is focused on profits and not customer service. Employees are a number and easily disposed. Benefits are poor and the only way to advance to to be part of the "in crowd."

      Viewing 412 - 414 of 42,048 Reviews
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      ReviewsAT&T reviews

      Glassdoor has 46,465 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.