AT&T reviews

3.3

51% would recommend to a friend

(42,064 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,064 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
2.0
Jun 11, 2008

At&t needs improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible hours, no one looking over your shoulder if your management employee.

Cons

favoritism, unfair labor practices. Unethical behaviors. Upper management are idiots and tend to blame occupational employesss for all the problems within the workplace. Occupational employees are constantly monitored. Deadlines on completing work are unreasonable which causes stress and constant FLMA or employess calling in sick to avoid confrontation/arguments with management. Certain employess are recognized for outstanding work, other employess who are also exceptional on work performance are ignored

5.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

The company itself allows you to work from home, work from a remote location, or use varieties of innovative workforce management. They'll do things that no other company will; possibly because this company has been around longer than most people have been alive, and there were workforce methods back then (telecommuting being the biggest) that have survived until now. There are a TON of places to go within the company, be it landline or wireless, and I don't think anyone's come close to a salary ceiling yet. The company has a lot of money and doesn't mind sharing it with the employees.

Cons

Because it's such a ridiculously massive clusterfrack of a company, it's really difficult to get anything company-related done. Do you need a job reference? Good luck! Want to verify your employment, for a check loan, or another job? LOL, HAVE FUN. It took me FOUR HOURS to get ahold of a single human person at HR, who then proceeded to tell me that she worked in a different department and that I needed to call AT&T landline HR. She gave me a number that was disconnected. The company is so big that it doesn't know about the other half of itself.

4.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

There are good opportunities for advancement and upwards (and lateral) movement if you are within the management ranks (up to 2nd line management, 3rd line and above positions are rarely filled without a person being groomed for that specific position). Benefits are decent compared to others.

Cons

If you are a union member, it is much harder to move into management (within the last 5 years) than it previously was. While benefits are good, costs have severely increased over the last several years. Sales and marketing personnel are the first to go with any round of layoffs (in most cases), not saying this is bad unless you are in Sales/Marketing. Senior leadership does not have an accurate view of how projects are going and seem to have no interest in the real story (until the problem is in the media).

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Glassdoor has 46,488 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.