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      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      52% would recommend to a friend

      (42,059 total reviews)
      avatar

      John Stankey

      43% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      42K reviews
      1.0
      Oct 21, 2008

      No job security!

      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Due to the fact that this company is union, you are getting decent pay. This is definitely a plus when trying to make a living. The plus is the benefits you get in medical , dental and vision. However, the company is renewing the union contract in April of 2009 and the outcome can be a substantial difference in comparison to the way it is today.

      Cons

      The downside of working for AT& T is the outsourcing this company is doing. You never know if your job will be secure. When the company was Pacific Bell...employees felt a sense of job security. Unfortunately, today it is a completely different story

      4.0
      Oct 21, 2008

      AT&T, overall, a decent place to work.

      Retail management
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer a pretty decent benefits package. With the sales reps and sales support reps being union they are really cheap. On the management side, they get expensive with high deductibles. The "fringe" benefits are nice such as free cell service, discounts on wireless products and discounts on the wire line services as well. Across sales channel there a lot of potential opportunity a lot of which may be more of a lateral move. AT&T requires you to be in your position a minimum of 1 year before any advancement can take place which is inline with most other companies.

      Cons

      As a company overall senior management doesn't openly recognize the employees, and career advancement within the company doesn't not happen all that often. Depending in your manager there is some flexibility in scheduling if you need time for family events. As with any retail company you are expected to be in your store and/or available at all times. As a manager the normal work week is about 50 hours. There is no flex time so if you work over your 40 hours then so be it. You are in your store 50-60 hours per week and your phone never stops on your "day off". Even on vacation, as long you are not international, you are expected to have your device and be available. The goals keep going up making it harder and harder for the employees to hit these goals. That is why their employee turn over rate is so high. The employees either can't hit their goals no matter what they do so they get fired for it, or they try to find a loop hole and work they system. Once that is found they get fired for that. AT&T has no plan in place for employee retention, nor do they try.

      Viewing 41767 - 41769 of 42,059 Reviews
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      ReviewsAT&T reviews

      Glassdoor has 46,480 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.