AT&T reviews

3.3

52% would recommend to a friend

(42,055 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,055 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Oct 10, 2008
Recommend
CEO approval
Business Outlook

Pros

The more you screw up, the less you'll have to do...up to a point, of course... Keep a low profile & you should be able to ride out your job till you're surplussed - be cool when dealing with other areas & help them out when you can & you'll be able to move to another group when they cut your job.

Cons

As far as I can tell, it's just a little worse than the other telcom's - benefits SUCK (if you're management, the union seems to be looking out for its people); people who do their job very well end up getting stuck in it because they can't afford to move someone competent into management; "raises" come in just under the rate of inflation - no matter if you excel or not - managers try to keep compensation even across their employees; most job training consists of some web pages you click through just to get your "certification."

4.0
Oct 10, 2008
Recommend
CEO approval
Business Outlook

Pros

They are the best in the business. They have great coverage for their services. Their plans are straight forward and compensation plans are great.

Cons

Too big and too many layers of management. You need to hard if you want to be successffull

4.0
Oct 9, 2008
Recommend
CEO approval
Business Outlook

Pros

You get great benefits and overall the job is not too stressful. I enjoy being an RSC because I not think the job is too stressful and I enjoy being at work. In my store pretty much all the reps get along and help each other out, so this job has not only been a great way to make money but it has also been a great way to make friends. Customers usually are pretty good to work with so it is really rewarding when they are satisfied with their service and products. This job has given me many skills that I plan to use for the rest of my life.

Cons

I hate having to work on weekends and that is what you have to do in order to make money because that is when all the customers come. I also hate when customers are rude or difficult to work with. Sometimes they treat you so poorly like you are not even worthy to speak with them. They also lie all the time to try to get us to bend our policy. I also don’t like having to stand up for eight hours. I feet and legs hurt when I get home.

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Glassdoor has 46,473 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.