AT&T reviews

3.3

51% would recommend to a friend

(42,000 total reviews)
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John Stankey

44% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
2.0
Jun 23, 2008
Recommend
CEO approval
Business Outlook

Pros

If you want to be a cog in a (now, again) giant machine, AT&T is your place. They do have (IMO) a good benefits package--just hope that you don't get any stock options, as all of mine are underwater. If you can find the right boss--there are some here--you can excel, you get the wrong one you'll be sorry you ever came here to work.

Cons

Upper management lacks any creativity and chooses to lose money rather than listen to a single money-saving idea from their employees. If you like to work in IT, don't even think about working for this company in California. Apparently CA and other states have been put on a hit list within the company. It's looking more and more like AT&T was purchased by Bell South (not the other way around), so if you live in any of the southern states you should be just fine. The company treats customer information with the highest respect--unless you're suspected of being against the US government (I can't respect this company now by the way they have given our rights away). If you want training, you'd better get it on your own as there is none here. Want to finish college while on the company dime? Forget it. They will own you for the pittance they will give you to take a course at a community college. The only training you'll get for free is on overly bureaucratic software development methods and procedures that will eventually change before the year is up--and don't worry since they won't be followed by leadership anyway. Get to know the phrase "needs of the business" as it will become a staple of your vocabulary when working for AT&T. "You need to cancel your vacation since your project has just gone over budget and behind schedule since the M&Ps weren't followed by the client." Needs of the business...sorry. "We're laying off your support staff, but your workload will increase." Needs of the business...sorry. "You can't work from home even if it's easy to do and makes sense financially for you." Needs of the business...sorry.

2.0
Jun 23, 2008

Why not to work for AT&T

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large company that has different work locations.

Cons

If you try to work you way up from within you will never make any money. Limit of 5% pay increase per promotion. There are very limited opportunities to advance and at that, most promotions are based on the "good old boy" rule. People are not hired or promoted for their experience but rather who they know and who they are friends with.

2.0
Jun 22, 2008
Recommend
CEO approval
Business Outlook

Pros

The size of the technical organization allows one to "hide" ... individuals that need to retire or should retireare being allowed to stay "in position" influencing current business activities and future corporate activities.

Cons

Office politics, poor training opportunities, "off-site" management structure would work if the sub-cultures were blended correctly. SBC, AT&T, BellSouth, Cingular, PacBell, SNET, these subcultures still exist years after merger activities occurred. It makes for very poor communications. As technical processes are merged positions in the technical areas of the corporation are becoming fewer and fewer. "Downsizing" fears have middle management paralyzed.

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