AT&T reviews

3.3

51% would recommend to a friend

(42,068 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,068 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
2.0
Nov 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Good night and weekend shift bonus

Cons

Imagine you are on a call with an impatient and frustrated customer, and you are not able to assist because of errors popping up, tools freeze and kick you out of the system, so you have to clear cache and cookies, and restart everything while being yelled at. They constantly change and "update" the tools that work worse and worse. CRM looks like it was created in 80s. The company doesn't invest in proper software which makes your job even more stressful than it is.

3.0
Nov 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company to work for they have great benefits. They take care of the longevity in their employees and if you're in upper management, the hours are long but the pay is rewarding

Cons

The company continuously comes up with ways to decrease the amount of commission that you can currently make, as well as coming up with stipulations on commission in order for you to either not make it or to move on to another career opportunity

Viewing 574 - 576 of 42,068 Reviews

Glassdoor has 46,493 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.