AT&T reviews

3.3

52% would recommend to a friend

(42,016 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
5.0
Mar 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Really good salary, great commission structure, a lot of other incentives. Mobile phone TV and Internet on discounted price for family and latest Apple or Samsung device + serce free for employee. health, 401K and Tuition Fee. Chances to grow. Brand new company car which can take home.

Cons

you have to work 8-9 hours in which you have to drive 1-2 hours a day. You have attend conference calls.

4.0
Jan 3, 2018
Recommend
CEO approval
Business Outlook

Pros

The benefits are fantastic - both product discounts and healthcare. The pay is decent unless you are in a non-customer facing or support job.

Cons

Constant purchasing of other companies creates a never-ending cycle of layoffs and "surplus." Those of us with more than 15 years service were the first to go, regardless of position or performance. If you are over 40, don't bother.

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AT&T Response
8y
Thank you for recognizing the great benefits and pay we have to offer. Due to constant changes in the industry and technology, we sometimes have to restructure to remain competitive and meet the needs of the business. When this happens, we do our best to offer our employees as many options as we can to help them find other positions within and outside the company. We truly care about all of our employees and appreciate your feedback.
2.0
Sep 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Worked for DIRECTV for four years. They cared about employee satisfaction. Appreciated their employee talent as an asset. Awesome benefits and discounts. Great culture and work environment.

Cons

Complete 180 shift after the AT&T take over. Layoffs, increased workload/decreased staff, unrealistic expectations, negative culture, overworked/underappreciated. After seeing how AT&T operates, it's a wonder they are still in business or that I can even make a phone call! Once having great relationships with managment, they were actually told to NOT be friendly with staff any longer. I probably would have stayed with DIRECTV until retirement. Was relieved to be laid off. Not very good employee satisfaction when majority of staff is hoping for a layoff and looking for other work. They have lost some of their most valuable talent and a wealth of knowledge. At least a few people leaving the company a month. Employees are no longer viewed as assets, rather an expense. It's really very sad.

Viewing 184 - 186 of 42,016 Reviews

Glassdoor has 46,431 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.