AT&T reviews

-Constantly changing goals and company focus. Customer service is supposed to be a focus, but how that's measured is changed every few months. -Commission tops out, and if you're highly motivated you can get it done way before months end. -Quid pro quo situations are the norm i.e. If you sell X amount of iPads You can use this phone, or I can get you an interview for another position. -You are only as good as you were last month. A career of amazing sales is soon eclipsed if you had a vacation the previous month. You can literally go from a clean record to fired in less than 8 weeks if a manager really wants you gone. -Highly political in larger cities and markets. You will have to schmooze and impress Manager level and higher for quite a long time until you're promoted. -There are over 50+ devices, 5 different sets of rate plans, Company policies, federal policies, and customer service rules that you have to consistently think about. You make a mistake, a manager will remind you with an uncomfortable meeting. A customer will remind you by yelling at you. -At the end of the day it is about your numbers and your behaviors. -High learning curve for new hires in retail. Customer Expectations can be unreasonable and unattainable -Retail channel is viewed by some senior manager's as liability by the company overall -Unless you are located near a regional or market leadership area, and have a degree, don't expect to leave Retail. Ever. -You will be home by 9:30pm in most places. You will be working holidays and weekends. Major holidays like Christmas have blackout periods were you can't request time off. That enforcement varies by location

I have never felt so unappreciated from a company. They will drive the good work ethic right out of your system. If you excel, they will expect more and then spit in your face rather than reward you. I was excited when I got this job. I thought I was gonna have a good career job. If I'd only known the truth. Every co-worker I have is looking for a new job, including me. We all are threatened almost daily about termination. And several guys I know have been fired over the smallest things lately. Almost seems like AT&T is trying to push out the guys who are topped out in pay and replace us with new guys at lower pay. They are trying to find dirt on everyone so they can pull together enough stuff to justify firing you. If you're a great employee, it doesn't matter because you're still more expensive than a new guy. The turnover has been around 60% this year in my department. SCARRY. That is just the beginning of the whole nightmar that is AT&T. Forced 20 hours a week of overtime. You cannot call in sick ever. If you do in your first year as an employee it is a writeup. Next time is termination. They change the rules constantly and then try to hang you on something that has supposedly changed, but, you were never informed of the change. It is unbelieveable to me how this company even functions. I can tell you right now that it is not because of the micromanagement system that they use, but rather the employees who make the difference. I will be so happy when I am either terminated or I find a new job and leave this hellhole. Would not have my enemy work at AT&T an outside technician.