Does AXA UK pay their employees well?

According to anonymously submitted Glassdoor reviews, AXA UK employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AXA UK. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at AXA UK?

71% of AXA UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AXA UK 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AXA UK?

Customer Service Representative (23) , Manager (23) , Claims Handler (21) , Personal Advisor (20) , Motor Claims Handler (14) , Business Analyst (13) , Underwriter (12) , Customer Service Advisor (10) , Sales Consultant (10) , Data Engineer (9) , Pricing Analyst (8) , Project Manager (8) , Team Leader (8) , Analyst (7) , Branch Manager (7)

What are the pros of working at AXA UK according to real employee reviews?

"Good benefits with health insurance and perks of sick pay" ((in 79 reviews)); "The people are great and the culture is one of a kind." ((in 76 reviews)); "A great atmosphere and culture" ((in 49 reviews)); "I have a good work/life balance and AXA are open to consider flexible working." ((in 40 reviews)); "Great colleagues and generally a supportive place to work." ((in 27 reviews))

What are the cons of working at AXA UK according to real employee reviews?

"Hybrid model change low salary" ((in 43 reviews)); "Poor management of report to" ((in 27 reviews)); "Regional managers have egos so big that I am genuinely embarrassed for them." ((in 19 reviews)); "Currently no direction from senior management" ((in 13 reviews)); "Lack of structured career progression" ((in 10 reviews))

What are employees saying about AXA UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AXA UK layoffs and their outlook for job security at AXA UK in 2026.

AXA UK reviews

3.7

71% would recommend to a friend

(842 total reviews)

Tara Foley

81% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (842 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

AXA UK has an employee rating of 3.7 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AXA UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

842 reviews

2.0

Oct 18, 2022

Could be better

Motor claims handler

Recommend

CEO approval

Business Outlook

Pros

Colleagues are very helpful and always ready at hand

Cons

IT is very poor making the job more difficult. Number of calls outweighs the number of handler therefore callers wait sometimes you to 2 hours and they get frustrated. Endless number of complaints. System used to log complaints is not particularly user friendly as it takes a lot of clicks to log a simple complaint

5.0

Oct 10, 2022

Brill Company

Customer service

Recommend

CEO approval

Business Outlook

Pros

Hybrid working, friendly staff and good benefits

Cons

Some staff don’t pull weight

AXA UK Response

3y

Thank you for taking the time to leave a review, it's great to hear you're enjoying your time with AXA.

2.0

Oct 10, 2022

All about the buzz words

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits Pension Work Life Balance Some good employees who go above and beyond

Cons

Focus on buzz words rather than outputs Lack of direction due to constant change Low employee morale Reactive company Outdated regime Feel like a number Does not live up to its core values Siloed workforce despite a One AXA vision Do not work in the IT department for fear of redundancies and potential outsourcing

Viewing 406 - 408 of 842 Reviews

Jobs at AXA UK

Trading & Reporting Manager

Royal Tunbridge Wells, England

Partner Management Office Lead

Royal Tunbridge Wells, England

Mental Health Clinical Operations Manager

AXA UK

AXA UK reviews

Company ratings over time

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Could be better

Brill Company

All about the buzz words

Jobs at AXA UK

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