Does AXA UK pay their employees well?

According to anonymously submitted Glassdoor reviews, AXA UK employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AXA UK. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at AXA UK?

71% of AXA UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AXA UK 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AXA UK?

Customer Service Representative (23) , Manager (23) , Claims Handler (21) , Personal Advisor (20) , Motor Claims Handler (14) , Business Analyst (13) , Underwriter (12) , Customer Service Advisor (10) , Sales Consultant (10) , Data Engineer (9) , Pricing Analyst (8) , Project Manager (8) , Team Leader (8) , Analyst (7) , Branch Manager (7)

What are the pros of working at AXA UK according to real employee reviews?

"Good benefits with health insurance and perks of sick pay" ((in 80 reviews)); "The people are great and the culture is one of a kind." ((in 76 reviews)); "A great atmosphere and culture" ((in 55 reviews)); "I have a good work/life balance and AXA are open to consider flexible working." ((in 40 reviews)); "Great colleagues and generally a supportive place to work." ((in 29 reviews))

What are the cons of working at AXA UK according to real employee reviews?

"Salary is very low and takes long to progress" ((in 48 reviews)); "Poor management of report to" ((in 25 reviews)); "Regional managers have egos so big that I am genuinely embarrassed for them." ((in 19 reviews)); "Currently no direction from senior management" ((in 13 reviews)); "Unless you are in the favoured circle your opinion is discounted and career progression limited" ((in 12 reviews))

What are employees saying about AXA UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AXA UK layoffs and their outlook for job security at AXA UK in 2026.

AXA UK reviews

3.7

71% would recommend to a friend

(841 total reviews)

Tara Foley

81% approve of CEO

64% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.7

Compensation and benefits

3.5

Career opportunities

3.4

Senior management

AXA UK has an employee rating of 3.7 out of 5 stars, based on 841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AXA UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

841 reviews

1.0

Apr 24, 2026

Stressed, overworked, archaic systems make job impossible

Underwriter

Recommend

CEO approval

Business Outlook

Pros

The executive team have the right intent and roll out initiatives with the aim of support

Cons

Locally people are worked to mental breakdown, no support is available, resources are scarce, seniors do not help, seniors get praise from few large cases so they can valiantly save the day, if you work at AXA there are still only a minute amount of people willing to help, it’s likely if you are not extremely experienced you will drown under pressure. There was a big problem with work related stress yet it was never addressed. The systems only get more and more complex, technology is horrendous, it felt like daily torture to survive at AXA. Survey scores reflect this view.

AXA UK Response

1mo

Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you faced during your time with AXA. Supporting our employees’ wellbeing and creating a positive working environment are core priorities for us, so it's disappointing to hear you feel like we missed the mark here. Your comments regarding workload, system complexity, and support levels have been noted. We're actively working on initiatives to streamline processes, improve technology, and strengthen support across teams. Thank you again for your feedback, we appreciate your honesty. We remain committed to making AXA a great place to work. AXA People Team

5.0

Apr 22, 2026

Good environment

Finance director

Recommend

CEO approval

Business Outlook

Pros

People, benefits, nice office. Good management

Cons

I can't think of any cons,

AXA UK Response

1mo

Hi, Thanks for taking the time to post your review. We know that people do their best work in a happy and motivated environment, so it's great to hear that you and your leadership team are achieving this. AXA People Team

3.0

Apr 11, 2026

Ok place to work

Insurance claims

Recommend

CEO approval

Business Outlook

Pros

cheaper insurance and get to achieve a qualification in insurance. Free lunch Free car park

Cons

Micromanagement, HR don’t care about their employees but just the business needs. Team leaders don’t actually do enough work to reduce the amount of claim files, and expect unrealistic targets to be met whilst dealing with the customer calls.

AXA UK Response

1mo

Hello, Thank you for sharing your experience with us. I’m glad to hear you were able to enjoy some of the benefits AXA provides, we’re dedicated to career mobility and work hard to ensure that all our colleagues have the resources to broaden skillsets. So, I’m pleased to hear this was reflected in your experience. We understand that a lot of our roles can be highly pressured, we believe in autonomous empowerment and want every colleague to feel trusted and valued without the feeling of being constantly checked or monitored, so we’re sorry this hasn’t been reflected in your experience. Could you please get in touch with haveyoursay.uk@axa-uk.co.uk so we can make AXA a better place to work. AXA People Team

Viewing 160 - 162 of 841 Reviews

Jobs at AXA UK

Head of Content & Channels

Strategic People Partner

Financial Planning Analyst

Royal Tunbridge Wells, England

People Projects Specialist

AXA UK

AXA UK reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Stressed, overworked, archaic systems make job impossible

Good environment

Ok place to work

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