Accenture Software/App/Cloud Tech Support Associate reviews

3.6

61% would recommend to a friend

(90 total reviews)
avatar

Julie Sweet

73% approve of CEO

64% positive business outlook

Software/App/Cloud Tech Support Associate employees have rated Accenture with 3.6 out of 5 stars, based on 90 company reviews on Glassdoor. This indicates that most Software/App/Cloud Tech Support Associate professionals have a good working experience there. Accenture is rated in line with the average (within 1 standard deviation) by Software/App/Cloud Tech Support Associate professionals compared to other employers within the Administración y consultoría industry (3.5 stars).

Reviews by job title

90 reviews
1.0
Jan 10, 2025
Recommend
CEO approval
Business Outlook

Pros

You won't be homeless or broke. There are a lot of people within the larger company that are very easy to help & build a good relationship with.

Cons

Aggressively silo'd responsibilities. Retail like job responsibilities/treatment. Having to serve multiple "masters", many with top priority. Inconsistent policy enforcement. Lack of communication with policy changes in advance/submit feedback on issues with policy changes. Tons of internal documentation, but it's next to impossible to search for & find the specific thing you're looking for. Annual reviews are a joke. You get feedback from the people you help, but it isn't taken into consideration when actually placing you in their 9 box grid to determine if you get a raise/bonus/promotion or not.

2.0
Jan 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Diverse and inclusive workplace initiatives Low pay

Cons

Limited growth opportunities in certain roles Inconsistent communication from leadership High-pressure environment with unrealistic expectations Lack of recognition for individual contribution

Viewing 16 - 18 of 90 Reviews

Glassdoor has 222,768 Accenture reviews submitted anonymously by Accenture employees. Read employee reviews and ratings on Glassdoor to decide if Accenture is right for you.