Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 266 reviews)); "People are great in general" ((in 180 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 155 reviews)); "Benefit and work life balance is good" ((in 149 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 102 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 67 reviews)); "No career path to speak of" ((in 21 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 14 reviews)); "Too much office politics" ((in 12 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,906 total reviews)

Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,906 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

May 14, 2023

Not recommended to join Singapore team

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Fully stocked pantry - Good flexi benefit

Cons

- No welcome briefing/ onboarding by HR- New staff are unaware of benefits especially medical benefits and have to ask around - Training for customer experience specialist is very basic, does not cover actual scenarios encountered - Training manager who conducts training is always unsure and provides wrong information - Team leaders and managers do not provide newbies with support or guidance, newbies are thrown into the deep end after 1 month and are forced to figure out how to resolve customer cases - Seniors, team leads and managers are unfriendly

4.0

Sep 20, 2019

Challenging work, top tech, lot's of opportunities to grow

Manager

Recommend

CEO approval

Business Outlook

Pros

very challenging! - millions of users a day - top tech - very successful - over 60 nationalities :) - lot's of opportunities to grow inside the company

Cons

- highly competitive tech environment, yet very friendly

2.0

Nov 9, 2018

Agoda High School

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay for a call center

Cons

There’s a group of miserable 30 year olds who have nothing better to do than gossip & spread rumors about people. This place is for people who have no education & nothing better to do. If you actually want to make something of your life, don’t work here. If you’re a miserable 30 year old who has 3 different children with 3 different men, then this is the place for you.

Viewing 67 - 69 of 2,906 Reviews

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Agoda

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Not recommended to join Singapore team

Challenging work, top tech, lot's of opportunities to grow

Agoda High School

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