Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (159) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 269 reviews)); "People are great in general" ((in 191 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 161 reviews)); "Benefit and work life balance is good" ((in 152 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 88 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 66 reviews)); "No career path" ((in 20 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 18 reviews)); "no career development" ((in 17 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 15 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,902 total reviews)

Omri Morgenshtern

76% approve of CEO

70% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,902 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jan 9, 2026

GOOD COMPANY

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Enjoy working here with my colleagues

Cons

Pressure can be high sometimes

4.0

Jan 8, 2026

Agoda experience

Global technical helpdesk engineer

Recommend

CEO approval

Business Outlook

Pros

Hybrid working model and international work environment

Cons

Employee Benefits and Welfares, which should be better as one of the top companies in the world

5.0

Jan 8, 2026

Dynamic international work environment in Bangkok

Senior design manager

Recommend

CEO approval

Business Outlook

Pros

Results-driven environment Diverse team of smart people from all over the globe Minimal bureaucracy, opportunity to have an impact at every level Opportunity to work remotely for one month of each year Decent benefits and perks

Cons

Some business processes not very mature Can be overly focused on short-term business results rather than lifetime customer value Work hours can be long

Viewing 100 - 102 of 2,902 Reviews

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Dynamic international work environment in Bangkok

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