Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (159) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 269 reviews)); "People are great in general" ((in 191 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 161 reviews)); "Benefit and work life balance is good" ((in 152 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 88 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 66 reviews)); "No career path" ((in 20 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 18 reviews)); "no career development" ((in 17 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 15 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,902 total reviews)

Omri Morgenshtern

76% approve of CEO

70% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,902 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Dec 23, 2025

Nice people, but less structured in project/task management

Analyst

Recommend

CEO approval

Business Outlook

Pros

People from all around the globe (at least in the central team in Bangkok) are direct but very respectful.

Cons

Less structured in project/task management, not sure what to do to get more challenges and promotion. Lots of time the project or task need to be delivered faster with no sig business impact.

4.0

Dec 23, 2025

account exective

Account manager

Recommend

CEO approval

Business Outlook

Pros

Global environment with strong exposure to English Develop data-driven sales and account management skills Performance is clearly measured and rewarded Gain deep knowledge of the travel and inbound tourism industry

Cons

High pressure due to strict KPIs Workload increases during peak seasons Internal processes can be complex Some tasks may feel repetitive

4.0

Dec 22, 2025

Experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work time is accurate. OT is paid always. Review is good.

Cons

Work hours not fixed as according to shift

Viewing 106 - 108 of 2,902 Reviews

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Jobs at Agoda

Senior Consultant, Learning & Development

Principal HR Business Partner (Chicago)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Partnership Support Specialist (Rocket Travel by Agoda)

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Nice people, but less structured in project/task management

account exective

Experience

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