Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 187 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 149 reviews)); "Benefit and work life balance is good" ((in 145 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 90 reviews)); "Great team and atmosphere in the team" ((in 71 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 64 reviews)); "Unclear career path and self evaluation is too abstract" ((in 22 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 21 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 15 reviews)); "Too much office politics" ((in 12 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,906 total reviews)

Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,906 reviews)

Ratings by demographic groups

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Agoda has an employee rating of 3.9 out of 5 stars, based on 2,906 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews

3.0

Dec 3, 2025

Good company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Its a good company with good environtment

Cons

You have collegue from certain country - unsure if they are born dumb or raise dumb

2.0

Dec 2, 2025

Micromanagement from right at the top

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

benefits, people, lifestyle, culture, location

Cons

micro management right from the top of CEG group. Scheming leadership, reorganisations happen every 4 months which leads to instability & anxiety, gossipy culture, god-complex within Senior Leadership Team

5.0

Dec 2, 2025

Great Company To Work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Great compensation & tons of benefits.

Cons

The career path is somehow unclear and too political.

Viewing 124 - 126 of 2,906 Reviews

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Principal HR Business Partner (Chicago)

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Senior Consultant, Learning & Development

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Good company

Micromanagement from right at the top

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