Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (183) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 192 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 151 reviews)); "Benefit and work life balance is good" ((in 150 reviews)); "good pay and bonus." ((in 89 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "need to perform otherwise there is no career progression" ((in 23 reviews)); "No career opportunities for the future" ((in 22 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 21 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,910 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Mar 13, 2018

A company with no vision

Market manager

Recommend

CEO approval

Business Outlook

Pros

Yearly bonus and salary increase

Cons

The company has no mission, no vision and no direction. Managers are lacking managerial skills. There is no room to think on your own and be creative.

5.0

Nov 6, 2017

Data Analyst at Agoda

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Agoda has so much data to play with which were excellently organized so that it is really easy to work with. Packed with talented people across the world. Superb manager.

Cons

Not so much facility and employee perks

4.0

Sep 14, 2017

Dynamic. High growth. Risk-tolerant. Experiment & data driven environment.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

International and diverse. Lots of smart and friendly colleagues. Senior leadership team is approachable. Encourage staff to be hands-on and take full ownership.

Cons

Some processes or structures are not well-defined. But I wouldn't label them as Cons but they are not for everyone either. Agoda is suitable for people who are self-initiated that don't always need direction.

Viewing 157 - 159 of 2,910 Reviews

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Jobs at Agoda

Accounting Manager (Contract, Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Principal HR Business Partner (Chicago)

(Infra) Senior Systems Engineer - Contact Center Technology

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Agoda

Agoda reviews

Ratings by category

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Reviews by job title

A company with no vision

Data Analyst at Agoda

Dynamic. High growth. Risk-tolerant. Experiment & data driven environment.

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