Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 272 reviews)); "People are great in general" ((in 189 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 153 reviews)); "good pay and allowance on monthly basis" ((in 92 reviews))

What are the cons of working at Agoda according to real employee reviews?

"– Tech leadership is mostly weak (depends on the area you’re in)." ((in 22 reviews)); "Career development is lacking compare to other company" ((in 16 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 12 reviews)); "Too much office politics" ((in 12 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,908 total reviews)

Omri Morgenshtern

75% approve of CEO

70% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,908 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Oct 13, 2025

-

Accommodation services specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits provided to all Agodans.

Cons

Rotating shift and competitive performance.

5.0

Oct 11, 2025

Good

Account payable supervisor

Recommend

CEO approval

Business Outlook

Pros

Good company with wfh and work from anywhere policy

Cons

Busy workloads especially across finance team.

4.0

Oct 10, 2025

Fun

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

pay, benefits, work from home hybrid

Cons

Not very healthy environment, challenging to grow

Viewing 163 - 165 of 2,908 Reviews

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Jobs at Agoda

Accounting Manager (Contract, Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

(Infra) Senior Systems Engineer - Contact Center Technology

Principal HR Business Partner (Chicago)

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