Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 270 reviews)); "People are great in general" ((in 192 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 154 reviews)); "good pay and bonus." ((in 91 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 64 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "No career path to speak of" ((in 20 reviews)); "No career development." ((in 17 reviews)); "Political behavior and favoritism have become prevalent, with decisions influenced by personal biases rather than merit or fairness." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,912 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Sep 3, 2025

Work culture on a decline

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Lots of learning and challenging work. You get a chance to work on highly scalable systems.

Cons

1. Increased work pressure in last 1-2 years. We are asked to use AI tools and improve your productivity multi-folds which is not really practical. 2. Decreased interest on employee happiness. 3. Lots of cost cutting introduced like stoppage on travel. 4. No more good salary increments.

2.0

May 29, 2025

To many managers leading to micromanagement and politicsand

Product designer

Recommend

CEO approval

Business Outlook

Pros

Competitive pay if you negotiate well Product managers are generally collaborative and easy to work with

Cons

Lack of transparency in promotions and career growth Rampant favoritism affects team morale and fairness Micromanagement and internal politics due to excessive layers of leadership Design managers often compare team members instead of encouraging individual strengths Long-tenured leadership creates a biased and resistant-to-change environment Efforts and results are overlooked if you're not a favorite

3.0

Nov 21, 2024

Good pay and WLB, poor managers and work

Product designer

Recommend

CEO approval

Business Outlook

Pros

Good pay considering Thailand market Nice WLB

Cons

Managers are not skilled at breaking things down or helping create growth plans.

Viewing 169 - 171 of 2,912 Reviews

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Agoda

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Ratings by category

Ratings by demographic groups

Reviews by job title

Work culture on a decline

To many managers leading to micromanagement and politicsand

Good pay and WLB, poor managers and work

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