Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 270 reviews)); "People are great in general" ((in 192 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 154 reviews)); "good pay and bonus." ((in 91 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 64 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "No career path to speak of" ((in 20 reviews)); "No career development." ((in 17 reviews)); "Political behavior and favoritism have become prevalent, with decisions influenced by personal biases rather than merit or fairness." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

78% would recommend to a friend

(2,912 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,912 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews

2.0

May 5, 2023

Great to learn the Hotel Industry, Pay very poorly, Not interested in Growth

Area manager

Recommend

CEO approval

Business Outlook

Pros

Learn the hotel and travel industry

Cons

- Very uncompetitive pay. Company only cares about shareholders - Very little room for growth - Company changes targets and goal posts frequently - Very poor top down strategy. No faith in leadership - Leadership cares very little about employees. They pretend but its mainly fluff with smoke and mirrors

3.0

Mar 18, 2022

Challenging rote work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Learn how to manage and adapt to fast paced work and sudden procedural changes

Cons

Extremely high demands and touchpoints, must ask for permission to go toilet during work hours (you are generally not allowed to leVe your seat) and constantly being monitored

2.0

Aug 24, 2021

Good salaries, too much politics

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great pay, comparable to top markets (if you negotiate well, and managers like the country you are coming from) Extremely low work volume Some really nice and king people Good CEO

Cons

Politics (some people grow very fast just for being friends with the right people) Salaries and promotions defined by affinity. Management mostly from 3 or 4 Western countries and they trend to support more employees from the same countries or with similar background) Halo effect Nepotism Shady about the reasons why decisions are taken Lack of clarity about KPIs and performance Local employees could be supported more to advance in their careers, instead of looking for superstar talent abroad

Viewing 175 - 177 of 2,912 Reviews

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Jobs at Agoda

Accounting Manager (Contract, Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Principal HR Business Partner (Chicago)

Agoda

Agoda reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great to learn the Hotel Industry, Pay very poorly, Not interested in Growth

Challenging rote work

Good salaries, too much politics

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