Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 270 reviews)); "People are great in general" ((in 192 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 154 reviews)); "good pay and bonus." ((in 91 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 64 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "No career path to speak of" ((in 20 reviews)); "No career development." ((in 17 reviews)); "Political behavior and favoritism have become prevalent, with decisions influenced by personal biases rather than merit or fairness." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,912 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jul 2, 2019

Robotic working enviroment

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Nice office and pantry. Located in the heart of tanjong pagar

Cons

Turnover happens weekly or even daily. Says a lot.

5.0

Apr 1, 2019

Agoda experience

Associate corporate governance specialist

Recommend

CEO approval

Business Outlook

Pros

Fast growing company Flexible office cultures Learn the different from various nationalities Good benefits and compensation (agoda choices) Lot of fun activities

Cons

as I am a local staff (Thai nationality) I feel that for employees who are expat get much higher salary (enough to get an expensive accommodation) and mostly with better position. The bonus for employees is not that much

1.0

Feb 3, 2019

Market manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Office is nice and well located

Cons

The clients hate the brand

Viewing 181 - 183 of 2,912 Reviews

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Jobs at Agoda

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Accounting Manager (Contract, Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Principal HR Business Partner (Chicago)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

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Agoda

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Robotic working enviroment

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Market manager

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