Agoda reviews

3.9

78% would recommend to a friend

(2,913 total reviews)
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Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Jan 1, 2019

Accommodation Services Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good salary and flexible working time

Cons

can't have a sense of achievement of your work. and the promotion path is unclear.

1.0
Jul 21, 2018
Recommend
CEO approval
Business Outlook

Pros

They offer you a discount for hotels

Cons

- Salary is too low for a full time - The eviroment seems friendly at the beginning but they are harsh evaluating you at your backs - The recruiting process is long and pointless. It happened to a friend of mine, after 3 weeks of recruiting process. He succeded at all the three phases and at the end they send him a letter saying that the job was assigned to another one. Is just pointless. - There isn't the chance to grow being evaluated only as a team member and not as individual. - The KPI's are about quality but mostly quantity of clients, so the pressure is super high and don't allow you to do work with clients doing your best.

3.0
Jun 21, 2018
Recommend
CEO approval
Business Outlook

Pros

+ More international than domestic companies. If you come from a so-called "black enterprise" you'll find that Agoda is a lot more flexible (But is that really a benchmark to be satisfied with?). + Exciting environment - fast changing with relatively many challenges + Not much overtime work (but still, the people who work late hours tend to be the ones who get the appraisals and promotions. Also, most international companies have shorter work hours to begin with, as Agoda does 9-18:00 which is too long in the first place) + I would recommend Agoda for employees with a background in dome-dome domestic companies, but not if you're looking for a truly international work environment.

Cons

- Less international than other international companies - Top down leadership that doesn't take into account the opinion of staff - Not very flexible when it comes to work hours compared to other international companies - No option to work from home (one gets the feeling that the company doesn't seem to believe that employees can be trusted without enforcing strict control) - Tendency to micromanage. Again, a lack of trust in employees? - Forgets that Agoda doesn't have the same great name value in Japan as in other Asian countries, and takes it for granted that people will stick around and accept cuts in bonuses and rather average work conditions - Some leaders have been known to use power harassment against subordinates without any action being taken. It is also not easy to report leaders who treat subordinates in an inadequate manner.

Viewing 229 - 231 of 2,913 Reviews

Glassdoor has 3,260 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.